Choose your portrait style, upload your photo, select a size, then choose your canvas and framing options. Review your selections before completing your order.

 What kind of photo should I upload? 

Choose a clear, well-lit photo with the people or pets you want featured.
For best results, make sure faces are clearly visible.
Avoid blurry photos or images where important details are hidden.

2 Easy Ways to Send It: Upload on our site: Create Your Portrait → Step 2 Upload your photo.

Email us: support@mycleef.com Please include: Your name 

Photo Tip Please send a clear photo where the eyes, nose, and mouth are visible.
Blurry photos = harder to get a realistic result.
We’ll let you know if we need a better one before we start.

You can review canvas and framing options while creating your portrait step4. 

Add your notes during the Review step before placing your order.

A subject is any main element you’d like included in your artwork. This can be a person, a pet, or a detailed object/background.

Example: A photo of a boy holding a dog counts as 2 subjects — one for the boy and one for the dog.

 Yes. You can upload 1-4 photos or email as many photos as you’d like. Photo combining is included at no additional charge.

Creation time depends on the artwork type. Timing starts once we receive your order, photo, and payment.
Standard creation: 1 day
Delivery time: 8-16 business days to the USA and Canada. Expedited and Rush options are also available.

By submitting your photos to Art-Cleef, you give us permission to use your photos and final artwork in company marketing materials. If you prefer we don’t use them, just email us and we’ll honor your request. Please only submit photos you own or have rights to use. You are responsible for any copyright issues.

No problem. We can recreate your artwork with a different artist and/or photo at no extra cost or cancel your order for a full refund.
See our Satisfaction Guarantee page for details.

Shipping is FREE within the US. Delivery time: 8-16 business days 

International shipping rates vary by destination.

How will my artwork ship? We ship primarily with FedEx. USPS, UPS, or other carriers may be used depending on size, weight, and location.Expedited and Rush shipping are also available.

Have a deadline? Let us know when you order. 

We’ll do our best to meet it and will recommend Expedited or Rush service if needed. 

Without a requested date, orders are created and shipped in the order received.

 Absolutely 📦 Once your artwork ships, we’ll send you an email with the tracking info so you can follow it every step of the way. Having any trouble with delivery? Just let us know and we’ll sort it out.

 🎁You sure can!  
At checkout, just add the recipient’s address as the shipping address.  
If you’ve already ordered, just email us at support@mycleef.com with the new address and we’ll take care of it.

 Don’t worry — we’ve got you covered 💙 If your order arrives damaged, just reach out and we’ll send you a replacement right away.

No need to send the damaged piece back. Please just send us photos of the damage so we can file a claim with the shipping company.

Yes, we ship to Canada!Shipping rates for unframed artwork:

• Standard: $29.9
• 5Expedited: $39.95  
• Rush: $52.95

Framed artwork:
Due to size and weight, framed orders shipped to Canada require extra shipping fees. We’ll email you a custom shipping quote after you place your order. The customer is responsible for these additional fees.

Yes — 100% hand-painted by professional artists with BFA degrees and years of experience.

Yes. Custom Portraits: 100% hand-painted by our artists.
 hand-created. Your version is a printed personalization